Endocrinology, Diabetes & Metabolism Care - Albany Medical Center
Endocrinology • Hudson, NY
Ratings by platform
- Ratings.MD: 4.9/5 stars (255 ratings for Dr. Shannon Comley Sood)
- WebMD Care: 5.0/5 stars (6 ratings for Dr. Shridhar Iyer)
- Vitals: 4.6/5 stars (2 ratings for Dr. Gregg F. Gerety)
- Ratings.MD: High ratings reported in testimonials (190 ratings for Dr. Mohsinah Usmani)
What patients say
Patients praise
- high regard for specific endocrinology physicians for their knowledge, communication skills, and bedside manner
- patients reporting successful management of complex conditions like diabetes and hormonal disorders
- appreciation for doctors who take time to explain treatment plans and listen to patient concerns
- acknowledgment of the practice as a professional and specialized care environment
Common complaints
- difficulties with appointment scheduling and reaching office staff
- complaints regarding administrative processes, billing, and communication gaps between specialty and primary care
- reports of unprofessional behavior by some staff members in wider hospital settings
- concerns about long wait times and facility maintenance in emergency or high-volume departments
In patients' words
"I have been going to this practice for years and Dr Shannon Comley Sood and staff are excellent."
— Ratings.MD"Reaching staff to schedule appointments can be very difficult. Sometimes getting test results emailed is slow."
— Vitals"Dr. Usmani is an excellent listener and explains things clearly... The other staff in the office, are wonderful too."
— Ratings.MD"They sent me away because they did not have my records that i gave them permission to get over 2 weeks before."
— Better Business Bureau (regarding broader hospital administrative experience)More clinics in Hudson
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