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Upper Great Lakes Family Health Center

Urgent Care • Houghton, MI

★★★★★4.8/5230 reviews across 2 platforms

Ratings by platform

  • UP Health System / UP Medical Group – Portage | Express Care Houghton (921 W Sharon Ave, Houghton, MI): 4.8/5 (230 reviews)
  • Yelp – Express Care (921 W Sharon Ave, Houghton, Michigan) (4 reviews)

What patients say

Patients praise

  • Quick service/in-and-out experience
  • Friendly staff
  • Perceived thorough care and good provider explanations

Common complaints

  • Claims of being told to go to the ER or inadequate testing for minor symptoms
  • Long waits for results/appointments
  • Perception of unprofessional/neglectful care (example from a different urgent care location in the broader region)

In patients' words

"“While on vacation made a pit stop here! The staff is amazing from beginning to end.”"

— LocalityBiz review excerpt for UP Medical Group – Portage | Express Care Houghton

"“The staff is amazing… Thank you for the great care!”"

— LocalityBiz review excerpt for UP Medical Group – Portage | Express Care Houghton

"“More often than not when I go I’m told to ‘just go to the ER.’… I should not be expected to pay $1,500 for a couple tests…”"

— LocalityBiz review excerpt for UP Medical Group – Portage | Express Care Houghton

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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