MyMichigan Orthopedics & Sports Medicine
Orthopaedic Surgery • Houghton, MI
What patients say
Patients praise
- High overall satisfaction with orthopedic/sports medicine care
- Clinicians/providers described as knowledgeable and caring
- Clear communication/explanations and attentive listening
- Successful pain relief and procedures (e.g., injections, surgeries)
Common complaints
- Long wait times / late doctor visits
- Unfriendly or rude front-desk/office staff
- Administrative/scheduling issues (cancellations, paperwork, communication delays)
In patients' words
"“Visit was fine but extremely late. My appointment was at 3:40, I got called in to the room at 3:55 and the doctor didn’t come in until 4:50…”"
— Ratings.MD – Mt. Pleasant profile (example review text)"“The female staff person that checks you in is not friendly at all… It is not a very welcoming feeling.”"
— Ratings.MD – Mt. Pleasant profile (example review text)"“Had a very disappointed” / staff cancelled my next appointment without asking me."
— Ratings.MD – Mt. Pleasant profile (example review text)More clinics in Houghton
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Patients praise: Highly rated orthopedic surgical outcomes and patient experience at local facilities · Strong communication from nursing and medical staff reported in hospital surveys.
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Patients praise: Expansion of local orthopedic and specialty services access · Improved facilities and increased capacity (new exam/procedure rooms).
Sports Medicine & Athletic Training | Marquette, MI - UP Health System
Patients praise: Professional and skilled staff in therapy and sports medicine departments · High patient satisfaction with physician and nurse communication in specific departments.
Grand Health Partners
Patients praise: Strong surgeon/staff skill and care · Comprehensive program structure and after-care support.
Derek Bustos, PT
Patients praise: Compassionate, understanding care · Positive outcomes after surgery/rehabilitation challenges.
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