
Holyoke Medical Center
Primary Care • Holyoke, MA
Ratings by platform
- Yelp: 1/5 (2 reviews)
What patients say
Patients praise
- Positive experiences with in-person interactions (specifically mentioned clinical staff)
Common complaints
- Difficulty reaching staff by phone and long hold times
- Unprofessional, dismissive, or rude behavior from staff members
- Lack of follow-up on referrals and appointment delays
- Poor communication regarding patient records and appointments
In patients' words
"The workers are lazy and seem like they don’t want to be there. I hate that I wasted time with these, I’m switching my primary care immediately."
— localitybiz.com"The Dental Receptionist is a disaster. Good luck getting through to her. If her attitude is any indication of how the ..."
— YelpMore clinics in Holyoke
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Patients praise: Appreciation for the diverse, grateful patient population by some staff · Some positive experiences with in-person care interactions.
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Holyoke Family Dental
Patients praise: professional and friendly office staff · calm and welcoming atmosphere for anxious patients.
Kidney Associates
Patients praise: Highly competent and caring physician care, particularly regarding Dr. Shaji Daniel · Thorough and clear explanation of medical conditions and treatments.
Pediatric Cardiology in Holyoke, MA - Primary Care | Physicians
Patients praise: Excellent bedside manner and rapport with children · Thorough and compassionate patient care.
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