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Primary CareHolyoke, MA

★☆☆☆☆1.0/52 reviews across 1 platforms

Ratings by platform

  • Yelp: 1 out of 5 stars (based on specific examples cited in source) (2 reviews (on Yelp))

What patients say

Patients praise

  • Positive experiences with in-person interactions (specifically mentioned clinical staff)

Common complaints

  • Difficulty reaching staff by phone and long hold times
  • Unprofessional, dismissive, or rude behavior from staff members
  • Lack of follow-up on referrals and appointment delays
  • Poor communication regarding patient records and appointments

In patients' words

"The workers are lazy and seem like they don’t want to be there. I hate that I wasted time with these, I’m switching my primary care immediately."

localitybiz.com

"The Dental Receptionist is a disaster. Good luck getting through to her. If her attitude is any indication of how the ..."

Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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