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MinuteClinic

Primary Care • Holyoke, MA

★★★★☆4.0/554 reviews across 1 platform

Ratings by platform

  • Birdeye: 4/5 (54 reviews)

What patients say

Patients praise

  • Friendly and helpful staff at specific locations
  • Convenience for vaccinations and flu shots
  • Clean and well-stocked store environment
  • Effective rewards programs

Common complaints

  • Long wait times for pharmacy services
  • Perceived rude or judgmental staff behavior
  • Disorganization and perceived dishonesty regarding wait times
  • Issues with automated prescription notification systems

In patients' words

"This pharmacy is the worse! Prescriptions take FOREVER to get filled, when you are sick sitting... waiting for 1/2 hour is NOT any fun."

— Yelp

"I transferred to Beech street CVS... Ever since I transferred I have not had this issue. The Beech Street team do a great job and never make you feel judged."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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