MinuteClinic at CVS
Urgent Care • Highland Park, IL
Ratings by platform
- CVS Official Website: 4.7/5 (130 reviews)
- Birdeye: 3.2/5 (25 reviews)
- Apple Maps: 2.6/5 (10 reviews)
What patients say
Patients praise
- efficient, fast, and convenient service for many users
- professional and helpful practitioners reported in some visits
- convenience of having a clinic co-located with a pharmacy for health needs like flu shots
Common complaints
- complaints about unprofessional behavior by staff (e.g., chewing gum, dismissive attitude)
- concerns regarding the cost of services relative to the perceived value
- reports of practitioners refusing to see patients for specific tests or services
- instances of feeling rushed or that health concerns were not adequately addressed
In patients' words
"The CVS Minute clinic was fast, prompt, and the practitioner was very congenial and professional. The clinic was well maintained, clean, and everything is properly labeled."
— LocalityBiz review"The Nurse Practitioner (Rezo Silvia?) there is grossly unqualified and dismissive... I was there for over 2 hours, and I had not seen a single other patient in the clinic the entire time, yet she was rushed to leave out the door."
— LocalityBiz reviewMore clinics in Highland Park
Endeavor Health Cancer Institute
Patients praise: compassionate, respectful, and attentive medical care from doctors and nurses · knowledgeable oncology staff who take time to explain conditions and treatments.
Kellogg Cancer Center
Patients praise: Highly regarded, knowledgeable, and compassionate medical staff and oncologists · Patients feel supported and well-cared for during difficult diagnoses.
Rush Orthopaedics & Sports Medicine
Patients praise: High quality of medical care and expertise, particularly from surgeons and doctors · Positive outcomes and successful surgeries for sports-related and orthopedic conditions.
GI Alliance of Illinois
Patients praise: High clinical competence and expertise of physicians (e.g., Dr. Spanier-Stiasny, Dr. Rosenberg) · Attentive, caring, and professional bedside manner from doctors.
Dr. Joel Klein
Patients praise: Highly compassionate and caring bedside manner · Thorough and attentive to patient concerns.
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