Rush Orthopaedics & Sports Medicine - Aurora Highland
Orthopedic Surgery • Highland Park, IL
Ratings by platform
- Birdeye: 4.8/5 (aggregate for Midwest Orthopaedics at Rush) (566 reviews (aggregate for Midwest Orthopaedics at Rush))
- ComplaintsBoard: 1.0/5 (0 reviews, 2 complaints)
What patients say
Patients praise
- High quality of medical care and expertise, particularly from surgeons and doctors
- Positive outcomes and successful surgeries for sports-related and orthopedic conditions
- Accredited outpatient surgery center with top scores for patient satisfaction
Common complaints
- Issues with the billing department, including sending accounts to collections without notification
- Complaints regarding doctor bedside manner, specifically being brief, dismissive, or unwilling to discuss concerns thoroughly
- Reports of negative experiences with patient services, such as long wait times in the ER or perceived discrimination
- Frustration with the pace of care, such as being pushed towards surgery or experiencing delays in receiving care/diagnoses
In patients' words
"The Doctors are great but the business end is horrible. Find another place to go."
— Trustburn (Midwest Orthopaedics at Rush review)"Hands down the best place to go for anything Orthopedics. I’ve taken my daughter here for anything sports related. The doctors are the best in the country."
— Birdeye (Midwest Orthopaedics at Rush review)More clinics in Highland Park
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