Rush Orthopaedics & Sports Medicine
Orthopedic Surgery • Highland Park, IL
Ratings by platform
- Birdeye: 4.8/5 (566 reviews)
- ComplaintsBoard: 1.0/5
What patients say
Patients praise
- High quality of medical care and expertise, particularly from surgeons and doctors
- Positive outcomes and successful surgeries for sports-related and orthopedic conditions
- Accredited outpatient surgery center with top scores for patient satisfaction
Common complaints
- Issues with the billing department, including sending accounts to collections without notification
- Complaints regarding doctor bedside manner, specifically being brief, dismissive, or unwilling to discuss concerns thoroughly
- Reports of negative experiences with patient services, such as long wait times in the ER or perceived discrimination
- Frustration with the pace of care, such as being pushed towards surgery or experiencing delays in receiving care/diagnoses
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