Christ Medical Imaging - Tinley Park, IL | Advocate Health Care
Radiology • Highland Park, IL
Ratings by platform
- Comparably: Net Promoter Score (NPS) of -12; Customer Satisfaction (CSAT) of 49/100 (N/A)
- Yelp: 2.4 out of 5 stars (14 reviews)
- Healthgrades: 64% of patients recommend the hospital (vs national average of 66%) (N/A)
What patients say
Patients praise
- Specific praise for helpful and knowledgeable clinical staff (e.g., technicians, nurses)
- Clean and well-maintained facilities
- Efficient care in certain specialized departments (e.g., mammography)
- Positive experiences with routine diagnostic tests like ultrasounds and X-rays
Common complaints
- Rude or unprofessional customer service and staff behavior
- Long wait times for appointments and procedures
- Issues with billing and administrative processes
- Concerns regarding bedside manner and inattentive care
- Frustration with hospital emergency room crowding and triage communication
In patients' words
"Debbie Holub has very poor customer service skills. Terrible patient care and staff is very rude! Patricias attitude is absolutely horrific."
— Yelp review of Advocate High Tech Medical Park"Receptionist friendly, courteous and patient. Imaging tech helpful, supplied me with blanket when I asked for one. Explained how some patients become really warm with blanket... Thanks for the earplugs!! Excellent service."
— A Better Place review of Advocate Christ Medical Center Outpatient Pavilion"This hospital is Highly unprofessional. I waited 12 hours in the emergency room just for the room to be dirty. The staff is terrible they are literally no help."
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