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Psychiatrists and Psychiatric Nurses in Highland Park, IL

Psychiatry • Highland Park, IL

What patients say

Patients praise

  • Highly valued for effectiveness in medication management
  • Descriptions of being compassionate, kind, and supportive
  • Appreciation for providers who take the time to listen and reflect
  • Positive impact on patient quality of life and successful diagnosis/treatment

Common complaints

  • Concerns about bedside manner, specifically being perceived as cold, condescending, or lacking sensitivity
  • Reports of feeling like a number or that the provider is too focused on time rather than the patient
  • Mixed feedback on pharmacology versus therapy focus
  • Occasional frustration with insurance coverage and costs

In patients' words

"She was very cold. She weight-shamed me... treated me like I was just a mental illness instead of a person."

— Patient review of Dr. Robin Shapiro

"I think Dr. Binder is a one-in-a-million psychiatrist who really knows what he's doing!"

— Patient review of Dr. Michael Binder

"Lillian is a very very compassionate woman. She listens very well. She also gives great advice"

— Patient review of Lilian Pumah, PMHNP

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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Josselyn

★★★★☆4.3/5(32 reviews · 2 platforms)

Patients praise: Professional and caring staff reported by some patients · Efficient processes for specific services like COVID testing and vaccinations in some locations.

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Endeavor Health Cancer Institute

★★★★★5.0/5(74 reviews · 2 platforms)

Patients praise: compassionate, respectful, and attentive medical care from doctors and nurses · knowledgeable oncology staff who take time to explain conditions and treatments.

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Kellogg Cancer Center

★★★★★5.0/5(74 reviews · 3 platforms)

Patients praise: Highly regarded, knowledgeable, and compassionate medical staff and oncologists · Patients feel supported and well-cared for during difficult diagnoses.

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Rush Orthopaedics & Sports Medicine

★★★★★4.8/5(566 reviews · 2 platforms)

Patients praise: High quality of medical care and expertise, particularly from surgeons and doctors · Positive outcomes and successful surgeries for sports-related and orthopedic conditions.

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GI Alliance of Illinois

★★★★★4.8/5(35 reviews · 1 platform)

Patients praise: High clinical competence and expertise of physicians (e.g., Dr. Spanier-Stiasny, Dr. Rosenberg) · Attentive, caring, and professional bedside manner from doctors.

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Dr. Joel Klein

★★★★★4.7/5(34 reviews · 3 platforms)

Patients praise: Highly compassionate and caring bedside manner · Thorough and attentive to patient concerns.

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