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Jaroslaw Drag, MD

Internal Medicine • Highland Park, IL

★★★★☆4.3/5209 reviews across 5 platforms

Ratings by platform

  • US News Doctors: 5/5 (61 reviews)
  • US News Doctors: 3/5 (49 reviews)
  • WebMD Care: 4.5/5 (25 reviews)
  • Healthgrades: 4.5/5 (24 reviews)
  • Birdeye: 4.7/5 (50 reviews)

What patients say

Patients praise

  • Many physicians are described as caring, compassionate, and attentive listeners
  • Patients frequently report high levels of trust and satisfaction with long-term primary care relationships
  • Positive feedback regarding thorough explanations of conditions and collaborative treatment planning
  • Staff is often commended for being professional and helpful in individual office settings

Common complaints

  • Concerns regarding billing practices, particularly within the larger health system (Endeavor Health/NorthShore)
  • Reports of difficult or unresponsive communication with office staff and phone systems
  • Instances of perceived rushed appointments or lack of personalized attention by some providers
  • Occasional complaints about appointment availability and wait times

In patients' words

"Dr. Smiley has been my doctor for Many years. He is very caring; he Listens and responds to every ailment; he is on time and always Returns calls promptly."

— Healthgrades patient review for Dr. David Smiley

"Dr. Kaufman spends very little time with my mother. He has referred her to specialists for every concern we have brought to him. Misdiagnosed on the last visit..."

— Vitals patient review for Dr. Gary Kaufman

"Dr. Freedman gives you as much time as you need to discuss any health concerns. He listens and advises. I feel like he truly wants the best for me."

— Healthgrades patient review for Dr. Lee Freedman

"Worst healthcare system. No one answers the phone. Offices randomly close or fail to open with no notice. Horrendous wait times to book an appt..."

— BBB review for NorthShore/Endeavor Health system

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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