Fertility Centers of Illinois
Fertility and Reproductive Medicine • Highland Park, IL
Ratings by platform
- FertilityIQ / Blooming Eve: 3.9/5 (509 reviews)
What patients say
Patients praise
- Some patients highly praise specific doctors for their compassion and personal care
- Success stories leading to pregnancy and family building
- Some reports of professional, efficient, and well-maintained facility experiences
- Supportive and caring staff reported by several patients
Common complaints
- Poor customer service and communication difficulties
- Difficulty scheduling appointments and using the patient portal
- Feeling like a "number" rather than a patient; lack of empathy from some staff
- Disjointed experience across different locations
- Specific complaints regarding individual nurses and administrative staff professionalism
In patients' words
"Working with FCI has only elevated my stress levels. It is a very poorly run clinic when it comes to customer service. The patient portal is a nightmare to use."
— FertilityIQ user review"I had a horrible encounter with the nurse... she had a combative and aggressive attitude from the start of the conversation. I would not recommend this clinic due to it's lack of professionalism and empathy."
— Fertility-clinics-near-me.com user review"Dr. Hirshfeld-Cytron encouraged us to not surrender on our dreams of having a family... She made us feel that we are loved and deeply cared for. We never felt that we were just a number."
— FCI official patient success storyMore clinics in Highland Park
Endeavor Health Cancer Institute
Patients praise: compassionate, respectful, and attentive medical care from doctors and nurses · knowledgeable oncology staff who take time to explain conditions and treatments.
Kellogg Cancer Center
Patients praise: Highly regarded, knowledgeable, and compassionate medical staff and oncologists · Patients feel supported and well-cared for during difficult diagnoses.
Rush Orthopaedics & Sports Medicine
Patients praise: High quality of medical care and expertise, particularly from surgeons and doctors · Positive outcomes and successful surgeries for sports-related and orthopedic conditions.
GI Alliance of Illinois
Patients praise: High clinical competence and expertise of physicians (e.g., Dr. Spanier-Stiasny, Dr. Rosenberg) · Attentive, caring, and professional bedside manner from doctors.
Dr. Joel Klein
Patients praise: Highly compassionate and caring bedside manner · Thorough and attentive to patient concerns.
MinuteClinic at CVS
Patients praise: convenience of 24/7 hours (store) · some staff members reported as friendly, helpful, and professional.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Highland Park, or filter by state and specialty to compare patient ratings.