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MinuteClinic at CVS

Family Medicine • Highland Park, IL

★★★★★4.5/5153 reviews across 2 platforms

Ratings by platform

  • CVS Official Site: 4.8/5 (128 reviews)
  • BirdEye: 3.2/5 (25 reviews)

What patients say

Patients praise

  • efficient and fast service
  • friendly and professional staff/practitioners
  • clean and well-maintained environment
  • good for routine services like flu shots or labs

Common complaints

  • unprofessional provider behavior (chewing gum)
  • perceived lack of advanced diagnostics or expertise
  • high costs relative to service quality
  • long wait times or appointment cancellation issues

In patients' words

"I would give zero stars if I can. Sarah Hussein, NP welcomed us chewing a gum loudly. The room was super hot... And I was charged more than $190!!!! Ridiculous"

— LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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