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Endeavor Health Cancer Institute

Cancer Center • Highland Park, IL

What patients say

Patients praise

  • Highly skilled and knowledgeable medical staff and oncologists
  • Appreciation for compassionate, multidisciplinary, and patient-centered care teams
  • Successful clinical outcomes and access to innovative therapies like CAR T-cell therapy
  • Strong team collaboration and communication reported in specialized departments like Interventional Radiology

Common complaints

  • Long wait times for appointments and emergency care
  • Complaints regarding billing practices, including issues with insurance processing and unexpected charges
  • Reports of staff and physician rudeness or lack of compassion in specific instances
  • Concerns about administrative communication and hospital cleanliness

In patients' words

"He is a very cold and uneducated individual. He does not want to spend the time talking with his patient... Rushing to go home."

— Vitals review of an oncologist at Highland Park location

"They gave me hope with a pretty scary Stage IV diagnosis. 2.5 years later, I'm still here. Knowledgeable, respectful, encouraging, supportive."

— Birdeye review of Kellogg Cancer Center

"Endeavor's billing has gotten even worse... they submit claims and ask you for payment before they are even processed by the insurance."

— Better Business Bureau review regarding NorthShore/Endeavor Health billing

"[She] was so kind to me and so personable. I am very fortunate to be in her care."

— Endeavor Health patient story about breast cancer care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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