Cancer Institute
Cancer Center • Highland Park, IL
Ratings by platform
- Birdeye (Kellogg Cancer Center): 5.0/5.0 (42 reviews)
- Better Business Bureau (NorthShore University HealthSystem/Endeavor Health): 1.25/5.0 (20 reviews)
- Vitals (Individual Physician): 4.2/5.0 (6 reviews)
What patients say
Patients praise
- Highly skilled and knowledgeable medical staff and oncologists
- Appreciation for compassionate, multidisciplinary, and patient-centered care teams
- Successful clinical outcomes and access to innovative therapies like CAR T-cell therapy
- Strong team collaboration and communication reported in specialized departments like Interventional Radiology
Common complaints
- Long wait times for appointments and emergency care
- Complaints regarding billing practices, including issues with insurance processing and unexpected charges
- Reports of staff and physician rudeness or lack of compassion in specific instances
- Concerns about administrative communication and hospital cleanliness
In patients' words
"He is a very cold and uneducated individual. He does not want to spend the time talking with his patient... Rushing to go home."
— Vitals review of an oncologist at Highland Park location"They gave me hope with a pretty scary Stage IV diagnosis. 2.5 years later, I'm still here. Knowledgeable, respectful, encouraging, supportive."
— Birdeye review of Kellogg Cancer Center"Endeavor's billing has gotten even worse... they submit claims and ask you for payment before they are even processed by the insurance."
— Better Business Bureau review regarding NorthShore/Endeavor Health billing"[She] was so kind to me and so personable. I am very fortunate to be in her care."
— Endeavor Health patient story about breast cancer careMore clinics in Highland Park
Highland Park Kellogg Cancer Center
Patients praise: compassionate, respectful, and attentive medical care from doctors and nurses · knowledgeable oncology staff who take time to explain conditions and treatments.
Kellogg Cancer Center - NorthShore Hospitals Foundation
Patients praise: Highly regarded, knowledgeable, and compassionate medical staff and oncologists · Patients feel supported and well-cared for during difficult diagnoses.
SAY Detroit Health Clinic | Trinity Health Michigan
Patients praise: Compassionate and caring staff · Effective listening and communication by providers.
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