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UrgentWay

Urgent Care • Hicksville, NY

★★★★☆4.1/563 reviews across 1 platform

Ratings by platform

  • Zocdoc (Urgentway): 4.14/5 (63 reviews)

What patients say

Patients praise

  • Clean and modern facility
  • Friendly and accommodating staff (in some experiences)
  • Quick and efficient wait times/service
  • Professional and thorough medical care (in some experiences)

Common complaints

  • Unprofessional staff and poor customer service
  • Billing and insurance billing disputes/concerns
  • Difficulty getting callbacks from management regarding complaints

In patients' words

"This is my favorite place to get care! The provider and the staff are friendly ,exam room is clean, and the wait time is always super short. I like URGENTWAY and their way of treatment too . Highly Recommended!!"

— Solv (UrgentWay Hicksville)

"Still baffled how I have not heard back after I was promised a manager would call back regarding a refund, and then no answer on a subsequent email. This office is extremely unprofessional."

— LocalityBiz (UrgentWay Hicksville)

"Awesome service Everyone, from receptionist to nurse and doctor are very professional and super friendly. There were no delays or hold ups"

— Nao Medical Official Site

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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