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Optum Urgent Care - Jericho, NY

Urgent Care • Hicksville, NY

★★★★★4.8/510,755 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.6/5 (1,367 reviews)
  • Solv Health: 4.8/5 (9,388 reviews)

What patients say

Patients praise

  • Knowledgeable and professional doctors/providers
  • Efficient and positive interactions with specific staff members
  • Clean and well-maintained facilities
  • Effective handling of medical concerns by certain providers

Common complaints

  • Long wait times, even with appointments
  • Reports of rude or unhelpful front desk staff
  • Difficulties with walk-in policies and appointment cut-offs
  • Occasional concerns regarding quality of medical care and communication

In patients' words

"The wait time was a little excessive, especially since I had booked an appointment prior, but once I was seen by Dr. Goldstein all was good."

— Solv Health Review

"This location is clean and the staff are friendly. It wasn’t busy when I arrived and I was seen within 10 minutes of filling out paperwork."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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