Optum Urgent Care - Jericho, NY
Urgent Care • Hicksville, NY
Ratings by platform
- Birdeye: 4.6 out of 5 stars (1,367 reviews) (1,367)
- Solv Health: 4.8 out of 5 stars (9,388 (total platform ratings) / 1,155 (reviews))
What patients say
Patients praise
- Knowledgeable and professional doctors/providers
- Efficient and positive interactions with specific staff members
- Clean and well-maintained facilities
- Effective handling of medical concerns by certain providers
Common complaints
- Long wait times, even with appointments
- Reports of rude or unhelpful front desk staff
- Difficulties with walk-in policies and appointment cut-offs
- Occasional concerns regarding quality of medical care and communication
In patients' words
"The wait time was a little excessive, especially since I had booked an appointment prior, but once I was seen by Dr. Goldstein all was good."
— Solv Health Review"This location is clean and the staff are friendly. It wasn’t busy when I arrived and I was seen within 10 minutes of filling out paperwork."
— LocalityBiz Review"Worse customer service in the entire world. Never return the calls and pick up the phone... Nasty and rude front desk."
— LocalityBiz Review (Optum Primary Care - Hicksville)More clinics in Hicksville
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