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Department of Psychiatry and Behavioral Health

Psychiatry and Behavioral HealthHershey, PA

★★★★★4.7/5185 reviews across 4 platforms

Ratings by platform

  • U.S. News & World Report: 4/5 (14 reviews (for Department of Psychiatry))
  • Penn State Health Official Site: 4.8/5 (154 ratings (example for specific provider))
  • WebMD Care: 4.5/5 (7 ratings (example for specific provider))
  • Vitals: 4.4/5 (10 ratings (example for specific provider))

What patients say

Patients praise

  • Specific physicians are often praised for their knowledge, compassion, and effectiveness in treatment
  • Many individual psychiatrists hold high ratings for communication and professionalism
  • Patients express gratitude for successful treatment outcomes and positive bedside manner from certain providers

Common complaints

  • Long wait times in the emergency department and for appointments
  • Concerns regarding billing practices and confusion over medical bills
  • General frustration with hospital administrative processes and perceived lack of patient care prioritization

In patients' words

"Dr. Douglas is dear to my heart. I was assigned to her when I was wanting to get pregnant at 42...and with her knowledge and skills she prescribed the right medications and saw me through the mental health part of it. At 44, I gave birth to my son with little complications. I will forever be grateful for her skill, experience, understanding and compassion. She is a top notch doctor!"

Vitals review of Dr. Elaine J. Douglas

"This place is only in business to make money & they DON'T CARE about the patients health. You spend more time in the waiting room then you do with the dr. They want you to take all these test so they can bill your insurance for it to make money."

Birdeye review of Penn State Health Milton S. Hershey Medical Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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