Penn State Health Therapy Services
Physical Therapy • Hershey, PA
Ratings by platform
- WebMD: 1/5 (1 review)
- BestProsInTown (13 reviews)
What patients say
Patients praise
- Effective physical therapy results for recovery (e.g., post-stroke)
- Supportive and dedicated therapists
- Positive impact on patients' ability to reach personal mobility goals
Common complaints
- Reports of rude, dismissive, or unprofessional front desk staff
- Concerns regarding phone etiquette
- Frustration with administrative processes or perceived poor communication
In patients' words
"I spent 16 weeks in therapy there after having a stroke. I could barely walk using a walker. When I left, I was able to walk with a cane."
— Yelp"I would never go to this place! Staff are rude to you they hang up the phone on you and they dismiss you for negative behavior which is wrong!"
— WebMDMore clinics in Hershey
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