Hershey Primary Care: Independent, Personalized Primary Care

Patients praise

• Emphasizes a direct primary care model offering unrushed appointments, increased direct communication with the physician (phone, email, text), and improved accessibility
• Focuses on a personalized approach with a smaller patient panel, ensuring continuity of care where patients consistently see the same physician
• Proactive, preventive care and lifestyle medicine focus with no copays or surprise bills for included services

Common complaints

• The practice operates on a membership-based, direct primary care model, which involves a predictable monthly fee instead of insurance billing, a structure that may not suit all patients' financial preferences or insurance arrangements
• As a relatively new, small, independent practice (registered in 2024), there is a lack of aggregated third-party patient reviews or ratings available in public domains to assess typical patient experiences or specific complaints