Internal Medicine | Penn State Health
Internal Medicine • Hershey, PA
Ratings by platform
- Birdeye: 3.8/5 stars (1,952 reviews)
- Healthgrades: 78% patient experience rating
- US News & World Report: 91% willingness to recommend
What patients say
Patients praise
- staff and doctors are often perceived as nice by patients
- high percentage of patients willing to recommend the hospital to others
- effective care for urgent issues when initial care elsewhere failed
Common complaints
- long wait times in the emergency department
- perceived lack of concern for patient health vs. profit motivations
- uncomfortable facility conditions like waiting room chairs
- limited availability of doctors in high-demand areas resulting in reliance on PAs
In patients' words
"The ER is a mess. They only have 1 doctor for the entire BUSY ER and that is not safe for either the patients or the doctor."
— Birdeye review"I was overflow... I called Penn Health... they were able to see me right away."
— Birdeye reviewMore clinics in Hershey
Physical Therapy Hershey PA - Madden & Gilbert PT
Patients praise: Knowledgeable and professional staff · Compassionate and caring environment.
Kidney Disease
Patients praise: Individual nephrologists often receive high patient satisfaction ratings (e.g., 4.5–5.0 stars) for bedside manner, knowledge, and listening skills · Patients appreciate doctors who provide thorough explanations, follow-up, and genuine concern for their well-being.
Division of Nephrology | Penn State College of Medicine
Patients praise: Physicians are frequently praised for their thorough explanations of conditions and treatments. · Patients commonly report that providers listen well and answer questions effectively..
Family Medicine
Patients praise: Compassionate, thorough, and attentive care · Strong listening skills and patient-centered communication.
Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.