Deaconess Henderson Hospital - Kentucky
Cancer Services • Henderson, KY
Ratings by platform
- Loc8NearMe: 2/5 stars (CMS Overall Rating) (63+ comments on Loc8NearMe)
- SeniorHealthDatabase: 61% recommendation rate
- Women's Choice Award: 62% Inpatient Recommendation
What patients say
Patients praise
- Kind and compassionate care from individual doctors and nurses
- Satisfactory experiences with surgery and post-operative recovery
- Positive interactions with hospitalist staff
Common complaints
- Communication issues between hospital and family members
- Billing and accounting department disputes
- Long wait times in the emergency room
- Staff perceived as rude or dismissive
In patients' words
"There was no communication between the hospital and the family regarding billing issues... Dodging calls, not answering questions. Doctors constantly unavailable, care management not returning calls."
— LocalityBiz user review"Dr. ROSS took my prostate out today. He was awesome. His staff & nurses were awesome. There went above the call of duty. I would recommend Deconess Hospital to the world."
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