Henderson, KY | Urgent Care
Urgent Care • Henderson, KY
Ratings by platform
- Birdeye (Aggregate of Google/Birdeye): 4.9/5 stars (800 reviews)
- Google (Owensboro Health Urgent Care): 4.7/5 stars (42 reviews)
- Google (Fast Pace Primary Care): 4.8/5 stars (19 reviews)
What patients say
Patients praise
- Professional, efficient, and friendly staff members
- Short wait times reported by many patients
- Knowledgeable medical providers who listen to patient concerns
- Clean, convenient, and welcoming facility environments
- Easy check-in processes
Common complaints
- Occasional reports of rude or dismissive behavior by staff and providers
- Long wait times in certain instances
- Frustrations regarding billing policies and upfront payment requirements
- Instances of perceived lack of compassion or empathy for patient needs
In patients' words
"Everyone was an attentive and checked me in quickly. The nurse and doctor was both courteous and professional"
— Fast Pace Health Urgent Care Patient Review"Worst urgent care experience of my life went in for chest pains waited 2 hours not even to get checked on... she said well you should have went to the er she was the rudest person I've ever encountered at an urgent care in my life"
— Owensboro Health Urgent Care Patient Review"Absolutely rude and disappointing. I understand that you close at 8:00 PM, and I arrived at 7:50 PM... I was greeted with heavy sighs, huffing, and an overall lack of genuine care."
— First Care Urgent Care Patient ReviewMore clinics in Henderson
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