Deaconess Henderson Hospital - Medical Office Building 2
Primary Care • Henderson, KY
Ratings by platform
- Deaconess Official Site (for specific providers): 4.9/5 (146 reviews)
- Healthgrades
- US News & World Report
What patients say
Patients praise
- Many patients praise individual doctors and staff members for being kind and helpful
- Some patients report receiving excellent care for major medical conditions
- High ratings for individual providers (e.g., 4.9/5 for specific APRNs)
- Significant portion of patients express willingness to recommend the hospital
Common complaints
- Concerns regarding communication with families and staff responsiveness
- Reports of doctors being perceived as unavailable or unresponsive
- Negative experiences with ER care in some instances
- Perceptions of poor quality care compared to facilities in larger cities
In patients' words
"Went to ER January 31st with several life threatening conditions. I received the best care from the best doctors and staff. They have even checked to see if I was doing okay before my follow up appointments."
— Loc8NearMe user review"There was no communication between the hospital and the family regarding billing issues. The nurses decided to communicate with a diagnosed dementia patient all details of transport as opposed to the family members who care for her. Dodging calls, not answering questions."
— LocalityBiz user reviewMore clinics in Henderson
Fast Pace Health
Patients praise: Friendly, attentive, and professional staff · Efficient check-in process.
Fast Pace Health
Patients praise: Professional, efficient, and friendly staff members · Short wait times reported by many patients.
Nutrition Counseling
Patients praise: Highly effective personalized nutrition plans for weight loss and health conditions like PCOS and Crohn's Disease · Knowledgeable and supportive dietitians who listen to patients.
Peyton Manning Children's
Patients praise: Thorough medical examinations · Invaluable health tips from providers.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.