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Billings Clinic

General Surgery • Helena, MT

★★★★☆4.0/5128 reviews across 2 platforms

Ratings by platform

  • Billings Clinic Provider Profile: 4.9/5 (11 reviews)
  • MedicalRecords.com: 3.9/5 (117 reviews)

What patients say

Patients praise

  • Physicians described as caring, professional, and informative
  • Effective surgical outcomes and quick scheduling reported by some patients
  • High willingness among patients to recommend the hospital facility generally
  • Staff perceived as attentive and helpful during certain visits

Common complaints

  • Concerns regarding billing and collection practices
  • Reports of long wait times in the emergency department
  • Mixed experiences with nursing staff availability, particularly at night
  • Instances of perceived poor communication or lack of follow-up

In patients' words

"He always took the time to explain every detail of my diagnosis and the treatment plan. He answered every question I had, no matter how big or small, and ensured that I understood what was happening at every step."

— Billings Clinic Patient Review

"Unless you are looking forward to paying large amounts of money for very few results, go as a last resort."

— MedicalRecords.com Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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