Ear, Nose and Throat | St. Peter's Health
Ear, Nose, and Throat (ENT/Otolaryngology) • Helena, MT
Ratings by platform
- St. Peter's Health Official Site: 4.8/5 (Overall departmental rating)
- St. Peter's Health (Dr. Matthew Miller): 4.8/5 (422 ratings)
- Birdeye: 4.1/5 (9 reviews)
- Yelp: Not explicitly summarized (mixed) (44 reviews)
What patients say
Patients praise
- High provider-specific ratings for individual ENT specialists
- Positive feedback regarding bedside manner and professional care from specific providers
- Appreciation for staff at specific departments like the lab
Common complaints
- Difficulty reaching departments via telephone and long hold times
- Concerns regarding appointment scheduling and administrative follow-through
- Negative experiences with ER care reported by some patients
- Challenges navigating the patient portal or communication systems
In patients' words
"Provider showed concern, very attentive and efficient great bedside."
— St. Peter's Health (Dr. Matthew Miller review)"The major health facility in Helena, St. Peter's Health, is profoundly user unfriendly for outpatient care. Large obstacles to satisfactory care are the phone access and the lack of information on the SPH website."
— Helena Independent Record (Opinion Letter)More clinics in Helena
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