St. Peter's Health
Ear, Nose, and Throat (ENT/Otolaryngology) • Helena, MT
Ratings by platform
- St. Peter's Health Official Site: 4.8/5
- Birdeye: 4.1/5 (9 reviews)
- Yelp (44 reviews)
What patients say
Patients praise
- High provider-specific ratings for individual ENT specialists
- Positive feedback regarding bedside manner and professional care from specific providers
- Appreciation for staff at specific departments like the lab
Common complaints
- Difficulty reaching departments via telephone and long hold times
- Concerns regarding appointment scheduling and administrative follow-through
- Negative experiences with ER care reported by some patients
- Challenges navigating the patient portal or communication systems
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