Stanford Medicine Partners Primary Care Hayward
Family Medicine • Hayward, CA
Ratings by platform
- MapQuest: 3/5 (MapQuest) (Unspecified)
- Third-party review aggregators: Varied (multiple 1/5 and 3/5 reviews) (Unspecified)
What patients say
Patients praise
- Satisfaction with specific providers like Dr. Jaya Karnani
- Compassionate and direct patient care by some physicians
Common complaints
- Difficulty reaching staff or booking appointments via phone
- Unprofessional or hostile behavior reported with specific providers
- Long wait times for appointments and last-minute cancellations
- Dissatisfaction with communication and follow-up regarding emergencies
In patients' words
"Love my doctor here. Dr Jaya Karnani is who I see and the staff are really nice and understanding."
— Yelp/MapQuest Reviewer"Ever since they became part of Stanford Health Care it has become difficult to get through on the phones for an appointment or just to speak to anyone... Their new phone systems do s...ck."
— Patient Review via Beautihost"She was unprofessional and hostile during a video visit. After repeatedly yelling at me, she hung up on me while I was trying to explain the reason why I needed her medical attention."
— Patient Review regarding Dr. JohriMore clinics in Hayward
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