Doctors and Clinicians in Hayward, CA - Sutter Health
Family Medicine • Hayward, CA
Ratings by platform
- Sutter Urgent Care - Downtown (Hayward): 4.6/5 (959 reviews)
- Sutter Urgent Care (Central District, Hayward): 3.9/5 (865 reviews)
What patients say
Patients praise
- many individual clinicians receive high patient satisfaction ratings
- convenient access to urgent care clinics
- integrated electronic health record system (My Health Online/MyChart)
Common complaints
- billing and insurance disputes
- difficulty scheduling appointments
- customer service and administrative staff dissatisfaction
- perceived overcharging and unexpected costs
In patients' words
"BADLY OVERPRICED, they charged $650 just for new patient registration + cost of visit, total $1000 just for one simple doctor appointment"
— Better Business Bureau (Customer Review)"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."
— Better Business Bureau (Customer Review)More clinics in Hayward
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