Primary Care | hartfordhealthcaremedicalgroup.org
Primary Care • Hartford, CT
Ratings by platform
- Yelp: 1.7 out of 5 stars (based on 159 reviews) (159)
- Birdeye: 2.5 out of 5 stars (based on 62 reviews) (62)
What patients say
Patients praise
- Many patients express satisfaction with the actual doctors, physician assistants, and clinical staff once they are seen
- Some clinicians receive praise for their ability to explain medical information clearly
- Official website provides verified patient ratings and reviews for individual clinicians via Press Ganey
Common complaints
- Significant dissatisfaction with administrative processes and phone communication (long wait times, difficulty reaching staff)
- Complaints about rude or dismissive interactions with front desk/reception staff
- Difficulties in scheduling appointments or obtaining specialist referrals
- Reports of delays in communication, follow-up, or prescription refills
In patients' words
"My interaction with Dr. Eric Katz... I still needed urgent medical care... when he closed my account for absolutely no valid reason(s)."
— Birdeye review"The doctor-PA-techs are great. The front desk is too lax if u call they seem put out by questions."
— Medicals-health review"At Hartford HealthCare, we believe in supporting your research with access to what verified patients are saying about their experience. Use these star ratings and reviews, with associated comments, as a tool when searching for the perfect doctor."
— Hartford HealthCare Medical Group official FAQMore clinics in Hartford
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