Patient First
Urgent Care • Hampton, VA
Ratings by platform
- Birdeye: 4.2/5 (1,581 reviews)
- Solv: 2.4/5 (7 reviews)
- Yahoo Local: 2.5/5 (64 reviews)
What patients say
Patients praise
- some staff are friendly, sweet, and caring
- efficient care in certain instances, with quick in-and-out times reported by some patients
- thorough examinations by some providers reported by some patients
Common complaints
- rude, unprofessional, or dismissive staff behavior, especially at reception
- long wait times and slow service flow
- billing disputes, including confusion over insurance coverage and unexpected or high costs
- perceived lack of thorough medical examinations or poor quality of care
- difficulties with the check-in process/system
In patients' words
"I’ve never had a medical professional treat me as rudely and disrespectfully as the receptionist... there was some confusion on insurance information... causing a terrible and rude attitude."
— Birdeye review"I was abandoned that everything is going on to get money from the patients. If you stepped in the building you have to pay at least $ 130.00, even no practitioner see you."
— Solv review"Receptionist Was Very Warm And Friendly..She Made It Feel Like A Safe Space And Very Emphatic Even As I Was Leaving After Treatment..Awesome Staff Very Sweet Caring Physician As Well."
— Yahoo Local review"I had a bad experience here back in July and I wasn't going to say anything until I just now received a bill for $208 for the awful visit."
— Yelp review (via Mapquest)More clinics in Hampton
Concentra
Patients praise: Professional and welcoming medical staff · Doctors and nurses praised for their expertise and helpfulness.
M.D. Express Urgent Care Hampton
Patients praise: convenience of walk-in services and hours · some positive experiences with specific doctors and nursing staff.
Dr. Samir Abdelshaheed, MD
Patients praise: caring and compassionate demeanor · thorough listening and taking time with patients.
Find Free or Low-Cost STD Testing in Hampton, VA
Patients praise: Free or low-cost STD/STI testing is offered at local public health settings such as the Hampton Health Department STI clinic (exams free) and via the Hampton & Peninsula Health District clinic services (sliding-scale/no-cost options noted, including free services for certain youth). · Virginia Department of Health / Hampton & Peninsula Health District provides on-site testing for STDs (e.g., gonorrhea, syphilis, chlamydia) and conventional HIV, and indicates Medicaid is accepted and a sliding scale fee is available..
JenCare Senior Medical Center
Patients praise: Professional and friendly staff · Clean facility.
Riverside Primary Care Hampton
Patients praise: Compassionate and thorough care from some individual physicians · Professional service from experienced staff members.
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