Riverside Primary Care Hampton
Family Medicine • Hampton, VA
Ratings by platform
- Riverside Health System Official Site: 4.8/5.0 (based on verified Press Ganey surveys) (Varies by provider (e.g., 95 and 62 ratings respectively))
What patients say
Patients praise
- Compassionate and thorough care from some individual physicians
- Professional service from experienced staff members
- Accessible care through online platforms like MyChart
- Efficient handling of patient visits by some nursing teams
Common complaints
- Long wait times
- Difficulty scheduling appointments and obtaining referrals
- Issues with administrative staff responsiveness and professionalism
- Dissatisfaction with physician changes or transitions
- Communication gaps regarding patient care plans
In patients' words
"The staff are always nice and courteous. The last time I was there for blood work, the young lady who took my blood was nice as always."
— LocalityBiz review"Barbra or Debra who works at the desk is VERY rude and UNPROFESSIONAL. I’ve been waiting on a breathing machine to be sent to my home... when I call they never have my name in the system."
— LocalityBiz review"Dr atiq, is a doctor that is through and concerned. She has been my doctor going on 4 years now and I highly respect her and the entire team that supports her."
— BusinessYab review"I cannot believe this was handled so unprofessionally. I do not usually complain but this is healthcare.. basic empathy and consideration should be bare minimum treatment."
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