Riverside Primary Care Hampton | Comprehensive Family Medical ...
Internal Medicine • Hampton, VA
Ratings by platform
- bdir.in (Mercury West location): 3.7/5 (20)
- Riverside Health System (Provider-specific): 4.8/5 (62)
- Riverside Health System (Provider-specific): 4.8/5 (95)
What patients say
Patients praise
- Some providers are described as thorough, compassionate, and attentive listeners
- Positive experiences with nurses and certain clinical staff members
- Some patients report satisfaction with the quality of medical care and online communication tools
Common complaints
- Reports of rude or unprofessional front desk and administrative staff
- Difficulties scheduling appointments, including long wait times and last-minute cancellations
- Frustrations regarding referrals and communication with providers
- Perceived lack of concern for patient health issues from some providers
In patients' words
"The staff are always nice and courteous... I’m just not happy with the doctor I was assigned to."
— LocalityBiz (Reviewer: Lynden)"So far my experience has been great. I feel my concerns were heard and taken seriously. My doctor is Dr. Kristen Holtz and she hands down amazing."
— BusinessYab (Reviewer: Anonymous)"Worst place ever honestly... EXTREMELY unprofessional and they don’t know what they are doing. Please go anywhere else, they don’t care about you."
— LocalityBiz (Reviewer: Anonymous)More clinics in Hampton
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