Our Hampton Urgent Care Center in VA - Concentra
Urgent Care • Hampton, VA
Ratings by platform
- Birdeye / ThreeBestRated: 4.8/5 score (ThreeBestRated) (370 reviews (Birdeye))
What patients say
Patients praise
- Professional and welcoming medical staff
- Doctors and nurses praised for their expertise and helpfulness
- Efficient and enjoyable patient experiences for some visitors
Common complaints
- Long waiting times, particularly for specific tests like urine screenings
- Inconsistent customer service at the front desk
- Reports of unprofessional attitude from some administrative staff
In patients' words
"My experience at the Hampton Concentra was excellent. The staff was professional and welcoming. Kellie and Mary, my nurse and doctor, were especially helpful, funny and a pleasure to interact with."
— ThreeBestRated"They need to make appointments for urinary tests! Sitting here for over 2 hours, dying and waiting on 1 person to do all tests is ridiculous."
— Birdeye / WhereeMore clinics in Hampton
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