Cancer services - Sentara CarePlex Hospital in Hampton, Virginia
Radiation Oncology • Hampton, VA
Ratings by platform
- Momentary Labs (based on CMS HCAHPS): 4 out of 5 stars (616 patient surveys completed)
- Vivian Health: 3.5 out of 5 stars (30 reviews)
- MedicalRecords.com: 2.3 out of 5 stars (176 reviews)
What patients say
Patients praise
- High performance rating for specific cancer conditions like leukemia, lymphoma, and myeloma
- Generally strong communication from nurses and doctors according to HCAHPS data
- Occasional reports of excellent care from specific units like ICU
Common complaints
- Long emergency department wait times
- Perceived lack of responsiveness from staff
- Issues with communication from some physicians
- Concerns about cleanliness
In patients' words
"Currently in the waiting room at Sentara Careplex. Have been here since 4:49pm and it is now 9:28pm... People are crying because they’re in pain and can’t get help."
— Patient review on HospitalStats.org"Every person we interacted with was wonderful - nursing staff, respiratory therapist, food service, cleaning team, doctors, specialists. I can not say enough about the incredible staff at this hospital."
— Patient review on MedicalRecords.comMore clinics in Hampton
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