Mental Health & Recovery Center Services - Riverside Health
Mental Health • Hampton, VA
Ratings by platform
- Birdeye: 2.1/5 stars (193 reviews)
- Rehab.com: 2.06/5 stars (152 reviews)
What patients say
Patients praise
- Occasional positive feedback regarding quality of clinical care for some patients
- Some staff members described as amazing by specific patients
Common complaints
- Poor communication, unresponsive phone lines, and difficulty reaching staff
- Medication management issues, including withheld prescriptions and appointment cancellations
- Reports of unprofessional, dismissive, or condescending staff interactions
- Facility environment concerns, such as cleanliness (reports of bed bugs) and cold, institutional atmosphere
- Patients feeling treated like prisoners or experiencing lack of treatment transparency
In patients' words
"This office is exactly why health care workers are losing their titles as professionals because there is absolutely nothing professional about this office."
— LocalityBiz user review"An absolute hellhole. You're treated like a prisoner and kept behind security doors, never allowed outside."
— USCompanies.net user review"I can't say THANK YOU FOR SAVING MY DAUGHTER'S LIFE!!! I know people have posted bad things about the ..."
— Yelp user reviewMore clinics in Hampton
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