Community Memorial Urgent Care
Urgent Care • Hamilton, NY
Ratings by platform
- Birdeye (Aggregate of Google reviews for Community Memorial Hospital): 3.2/5 (103 reviews)
- Birdeye (Emergency Room specific reviews): 2.5/5 (11 reviews)
What patients say
Patients praise
- Friendly and accommodating staff reported by some patients
- High patient recommendation rate for the hospital overall
- Convenient walk-in access without the need for referrals
- Efficient and professional care noted in some specific positive experiences
Common complaints
- Long wait times for both urgent care and emergency services
- Difficulties reaching staff via telephone, particularly for billing or appointments
- Perceived lack of urgency or professionalism in some interactions
- Concerns regarding the level of care and diagnostic thoroughness in the emergency department
In patients' words
"The care in ER and hospital is good, but trying to get someone on the phone for info, billing, sitting dates to see doctors etc. is horrible."
— Birdeye / Google Review"this hospital doesn’t even deserve the one star i put. i came here with a friend at 12:30 in the afternoon. it is currently 6:00 and we still haven’t been seen by a doctor."
— Birdeye / Google Review"Everyone is extremely friendly. I was amazed at how well I was taken care of. People who give negative feedback apparently haven't been anywhere else because this staff is top notch."
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