Hamilton Community Health Network

Patients praise

• Highly knowledgeable and professional physicians
• Thorough examinations and clear explanations of medical conditions
• Compassionate and patient-centered care approach from many doctors

Common complaints

• Difficulty scheduling appointments and long hold times on the phone
• Communication lapses or lack of follow-up after procedures
• Significant wait times in the clinic
• Concerns about physician bedside manner or perceived lack of attention to specific patient complaints