Community Memorial
Surgery • Hamilton, NY
Ratings by platform
- Birdeye: 3.2/5 (103 reviews)
- Momentary Labs (based on CMS HCAHPS data): 4/5 (224 reviews)
What patients say
Patients praise
- Generally friendly, compassionate, and knowledgeable nursing and support staff
- High patient recommendation rates (approx. 82-92%)
- Clean and well-maintained environment
- Effective care in specific instances of urgent medical need
Common complaints
- Long wait times, particularly in the Emergency Department
- Difficulties reaching departments (e.g., billing) by phone
- Concerns regarding patient communication and record management
- Isolated negative experiences with specific procedures or surgical outcomes
In patients' words
"If you actually have to get a surgery here look further into those reviews. The nursing team was absolutely fabulous. I feel blessed to have been there."
— Birdeye reviewMore clinics in Hamilton
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Patients praise: Praise for staff and doctors · Effective surgical outcomes and pain relief.
Hamilton Community Health Network
Patients praise: Highly knowledgeable and professional physicians · Thorough examinations and clear explanations of medical conditions.
ID Care
Patients praise: Compassionate, professional, and knowledgeable physicians, particularly Dr. Anamika Patel and Dr. Suja Mathai · Friendly, helpful, and welcoming office staff.
Pediatrics Day and Night
Patients praise: Attentive and caring staff · Compassionate care for children.
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