Cardiology Care & Rehabilitation Services | Community Memorial
Cardiology • Hamilton, NY
Ratings by platform
- Birdeye (Google reviews aggregate): 3.2/5 (103)
- Facebook: 74% recommendation rate (33)
- Vivian Health: 5.0/5 (2)
What patients say
Patients praise
- Friendly, knowledgeable, and compassionate nursing and medical staff
- High patient satisfaction with emergency department experiences for life-threatening situations
- Patients appreciate the personal, family-like approach to care
- Professional and efficient surgical and diagnostic service experiences
Common complaints
- Difficulties reaching staff via telephone for scheduling or billing information
- Extended wait times for administrative tasks like billing
- Specific concerns regarding quality of care in the emergency department mentioned in some mixed feedback
In patients' words
"We selected CMH because of its nursing staff. The front line care providers here set themselves apart from other facilities by the thoughtful and friendly way they interact with patients."
— Community Memorial Patient Story"The care in ER and hospital is good, but trying to get someone on the phone for info, billing, sitting dates to see doctors etc. is horrible."
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