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John Theurer Cancer Center

Cancer Center • Hackensack, NJ

★★★★★4.9/57,590 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.6/5 (158 reviews)
  • Ratings.MD: 4.9/5 (7,432 reviews)

What patients say

Patients praise

  • Compassionate, knowledgeable, and professional clinicians
  • Successful surgical outcomes and expert care
  • Positive inpatient experiences, particularly with nursing and tech support teams
  • Well-organized facilities with supportive staff available for questions

Common complaints

  • Long wait times for appointments and diagnostics
  • Concerns regarding insurance coordination and administrative communication
  • Inconsistent patient experiences with staff professionalism
  • Reports of being overbooked

In patients' words

"Dr. Batsides is expert surgeon who is extremely professional and very informative. I had triple bypass and aortic valve replacement on 4/7/26 which he did a meticulous job."

— Birdeye Review

"They constantly overbook and have patients waiting an hour to two hours past appointments."

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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