John Theurer Cancer Center | Strategic Alliance Partners - OncLive
Cancer Center • Hackensack, NJ
Ratings by platform
- Birdeye: 3.6 out of 5 stars (158 reviews)
- Ratings.MD: 4.9 out of 5 stars (7,432 verified ratings)
What patients say
Patients praise
- Compassionate, knowledgeable, and professional clinicians
- Successful surgical outcomes and expert care
- Positive inpatient experiences, particularly with nursing and tech support teams
- Well-organized facilities with supportive staff available for questions
Common complaints
- Long wait times for appointments and diagnostics
- Concerns regarding insurance coordination and administrative communication
- Inconsistent patient experiences with staff professionalism
- Reports of being overbooked
In patients' words
"Dr. Batsides is expert surgeon who is extremely professional and very informative. I had triple bypass and aortic valve replacement on 4/7/26 which he did a meticulous job."
— Birdeye Review"They constantly overbook and have patients waiting an hour to two hours past appointments."
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