John Theurer Cancer Center
Cancer Center • Hackensack, NJ
Ratings by platform
- Birdeye: 3.6/5 (158 reviews)
- Facebook: 96% recommend (228 reviews)
What patients say
Patients praise
- Highly specialized and knowledgeable medical experts and doctors
- Compassionate and supportive nursing and support staff
- Effective multidisciplinary, "all-under-one-roof" approach to cancer care
- Strong sense of being treated with dignity and personalized care by many patients
Common complaints
- Reports of long wait times for appointments and medical results
- Occasional complaints regarding administrative processes such as insurance coordination or scheduling
- Some concerns about perceived lack of bedside manner or communication by certain staff members
In patients' words
"They took me in right away, with in two hours, I was pain free... what a great staff, Irene and Anthony were fantastic, and the young lady and the young man came running over... class act all the way."
— Patient review via Birdeye"They do not treat patients like humans. They constantly overbook and have patients waiting an hour to two hours past appointments."
— Patient review via Yelp"Kayla, is my sweetheart. She sat with me and just let me cry for an hour after I got the diagnosis. She came with me to appointments... To have that kind of support – both physical and mental – is incredible."
— Patient perspective via Hackensack Meridian Health websiteMore clinics in Hackensack
John Theurer Cancer Center at Hackensack University
Patients praise: compassionate and professional clinical staff (doctors and nurses) · highly specialized and comprehensive cancer care programs.
John Theurer Cancer Center
Patients praise: Compassionate, knowledgeable, and professional clinicians · Successful surgical outcomes and expert care.
Christopher Shaari, MD
Patients praise: caring and compassionate bedside manner · highly skilled surgeon.
Orthopedics | Hackensack Meridian Health
Patients praise: Highly knowledgeable and skilled surgeons · Professional and friendly support staff.
HMH Allergy and Immunology
Patients praise: High level of physician expertise and knowledge · Compassionate, professional, and patient bedside manner.
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