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John Theurer Cancer Center at Hackensack University

Cancer Center • Hackensack, NJ

★★★★★4.9/57,590 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.6/5 (158 reviews)
  • Ratings.MD: 4.9/5 (7,432 reviews)

What patients say

Patients praise

  • compassionate and professional clinical staff (doctors and nurses)
  • highly specialized and comprehensive cancer care programs
  • strong patient trust in surgical and oncological expertise
  • well-organized facilities and patient-centered environment

Common complaints

  • reports of long wait times and overbooking
  • occasional difficulties with billing and insurance coordination
  • some complaints about staff communication or perceived dismissiveness

In patients' words

"I love the staff they have always treated with me love, empathy and respect. Research team are A++++++.. I am so honored to have met all the wonderful staff that helped me gain my health, hope and confidence when I needed it most."

— Loc8NearMe

"6plus hours for a result on a cat scan!!!!! We have to do better. No supervisor anyone will get me. The doctors laugh."

— Birdeye

"Dr. Gejerman listens, explains treatment and options thoroughly and spent at least 45 minutes of time with us. We have a great deal of confidence in him and the treatment we had."

— Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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