Welcome to Pulmonary, Critical Care, and Sleep Medicine
Pulmonology & Respiratory • Greenville, NC
Ratings by platform
- Birdeye (521 Moye Medical Center): 5.0/5 (1 review)
What patients say
Patients praise
- Professionalism and courtesy of some office staff and clinicians
- Providers who take time to listen and address patient concerns thoroughly
- High satisfaction with specific physicians' clinical expertise
- Improvements in appointment scheduling processes in some practices
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor communication, including unreturned phone calls and challenges reaching a live person
- Perceived lack of empathy or condescending behavior from some providers
- Frustration regarding being seen by Nurse Practitioners instead of physicians in some instances
- Concerns about thoroughness in reviewing medical history
In patients' words
"Would be nice if someone from the sleep center would actually return a phone call! I called at 9am and 430pm and still noone called me back!!"
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