Pulmonary & Critical Care
Pulmonology & Respiratory • Greenville, NC
What patients say
Patients praise
- High satisfaction with specific physicians' clinical expertise and bedside manner
- Appreciation for thoroughness and clear communication during visits
- Improvements noted in the scheduling process for follow-up appointments
- Professionalism and courteous behavior observed from various office staff members
Common complaints
- Difficulties in scheduling appointments and reaching staff by phone
- Long wait times for initial appointments
- Concerns regarding the use of nurse practitioners instead of physicians for certain evaluations
- Perceived lack of attentiveness or dismissal of patient concerns by some providers
- Issues with staff professionalism and attitude in scheduling/checkout roles
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