New Directions Mental Health
Mental Health Counseling • Greensburg, PA
Ratings by platform
- Rehab.com: 4.5/5 (8 reviews)
- Recovery.com: 2.8/5 (24 reviews)
- StartYourRecovery.org: 5/5 (207 reviews)
What patients say
Patients praise
- Compassionate and attentive clinical staff
- Effective personalized treatment plans and therapy outcomes
- Strong support and community building during recovery
- Ease of access and efficient intake processes in some facilities
Common complaints
- Administrative and scheduling issues
- Reports of dismissive or unprofessional clinical staff
- Concerns regarding medication management and treatment efficacy
- Communication difficulties in clinical settings
In patients' words
"Everyone at New Directions has been nothing but exceptional. It’s refreshing to speak with a counselor who actually listens and understands my feelings."
— New Directions Mental Health patient review via Birdeye"Cannot stress how poor their service is. I have been going here for a year and a half. Dr Toni blatantly blew off a telemedicine appointment... They have thrown random pills at me and I don't feel at any point did they have a good understanding of my affliction."
— Excela Health Behavioral Health Services patient complaint via LocalityBiz"I've struggled with mental health my entire life; EMDR has changed everything. I'm grateful for such an experienced therapist. I'm not the same person."
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