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The Counseling and Wellness Center of Pittsburgh

Mental Health Counseling • Greensburg, PA

What patients say

Patients praise

  • empathetic, kind, and understanding providers
  • effective treatment for trauma, depression, and anxiety
  • helpful, practical, and knowledgeable approaches
  • flexible scheduling and responsiveness
  • strong therapeutic alliance and feeling heard

Common complaints

  • unprofessional communication, such as swearing or instability
  • unreliability, including late or missed telehealth appointments
  • lack of responsiveness to reported dangerous situations
  • perceived lack of empathy or closure during termination of therapy

In patients' words

"She helped guide me through grieving my father and a loved one’s journey through sobriety... I’ve grown so much as a person since starting with her."

— Patient review for Diane Kerrigan, LPC

"I am in the process of finding a new therapist so I can leave her practice. I would be long long long gone if my psychiatrist did not require me to have a therapist at all times while they are my dr."

— Patient review for Rose Marie Nehls, LCSW

"Not only does she show up extremely late to telehealth appointments, if she even shows up at all, she will listen to a patient describe dangerous situations and do nothing to help."

— Patient review for Georgia Minor, LPC

"I’ve seen multiple other therapists over the past 15 years and none seemed to be as good of a fit as Krysta. I've found my therapy home!"

— Patient review for Krysta Best, LMFT

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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