Sleep Clinics in Springfield MA - Sleep Medicine Services
Sleep Medicine • Greenfield, MA
Ratings by platform
- Healthgrades (Dr. Kranti Kiran Bhagi): 4.4/5 stars (5 reviews)
- Healthgrades (Mary Kinne, CNP): 4.8/5 stars (4 reviews)
- Birdeye (Valley Medical Group): 2.8/5 stars (112 reviews)
- WebMD (Sleep Medicine Services of Western MA): Not rated (single review) (1 review)
What patients say
Patients praise
- Providers described as thorough, caring, and professional
- Effective and actionable care plans provided during visits
- Some patients appreciate the conservative approach to treatment and coordination with specialists
- Positive experiences with specific Nurse Practitioners and Doctors
Common complaints
- Difficulty reaching office staff via telephone
- Poor automated phone systems
- Strict policies on missed appointments resulting in denied rescheduling
- Mixed patient reviews regarding provider attentiveness and quality of care at larger group practices
In patients' words
"Everyone's nice, BUT, you can't get ahold of anyone via phone. Their voice system is terrible."
— WebMD (Sleep Medicine Services of Western MA)"It took 4 1/2 months to wait for an appointment at the Sleep Clinic, but it was well worth the wait. Mary Kinne NP was amazing; she spent a lot of time with me & has a care plan for me."
— Healthgrades (Mary Kinne, CNP)"This is a doctor who cares more about office bullshit and his rules than patient care."
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