ObGyn & Midwifery | Cooley Dickinson Hospital
Obstetrics and Gynecology • Greenfield, MA
Ratings by platform
- Chamber of Commerce: 3.0 out of 5 stars (8 reviews)
- Birdeye: 2.7 out of 5 stars (for the broader hospital OB/GYN category) (621 reviews)
What patients say
Patients praise
- Many patients praise the clinical staff, including midwives and specific doctors, for being kind, attentive, and knowledgeable.
- Patients report feeling comfortable, well-cared for, and supported during pregnancy and postpartum experiences.
- Positive experiences with the management of complications during labor and delivery.
Common complaints
- Administrative challenges including appointment cancellations, rescheduling, and difficulty navigating the front office system.
- Reports of long wait times in waiting rooms.
- Past legal and safety concerns regarding labor and delivery care, including lawsuits and a state health department investigation into incidents between 2012–2014.
- Isolated reports of perceived lack of empathy or poor communication in clinical encounters.
In patients' words
"I can’t say enough great things about this practice. I received exceptional pregnancy and postpartum care from them and they were there for me through some very stressful life circumstances."
— LocalityBiz user review"The actual providers are great, but the issue is getting past the administrative office to see them. Ive had appointments and ultrasounds changed and canceled with an hours notice..."
— Chamber of Commerce user reviewMore clinics in Greenfield
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