Neurology | UMass Memorial Health
Neurology • Greenfield, MA
Ratings by platform
- Vitals: 5.0/5.0 (10)
- WebMD: 3.5/5.0 (29)
What patients say
Patients praise
- Some providers are described as knowledgeable, attentive, and caring
- High quality of diagnosis by some specific physicians
- Appreciation for providers who dedicate enough time to listen to patients
Common complaints
- Concerns regarding bedside manner and lack of empathy
- Complaints about dismissive or invalidating interactions regarding patient conditions
- Frustration with communication and perceived disrespect toward patients and caregivers
In patients' words
"Outstanding physician... He gives 'each patient' the time they need. Very thorough and knows each patient individually. I would think of going anywhere else!"
— Vitals patient review for Dr. Barry Poret"We will not be scheduling our follow-up appointment with this woman who lacks empathy, respect and even basic MANNERS."
— WebMD/Vitals review for Dr. Joan Puglia"Ms. Looman seemed skeptical that I had migraines... She seemed to think only the headaches that I woke up with were migraines."
— WebMD patient review for Yvonne Looman, CNPMore clinics in Greenfield
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