Baystate Behavioral Health - Greenfield Inpatient
Mental Health • Greenfield, MA
Ratings by platform
- Vivian Health: 4.6/5.0 (staff reviews) (13 reviews)
- HospitalCompare.io: 86/100
- Addiction Resource: 9.4/10
What patients say
Patients praise
- Compassionate, dedicated, and responsive nursing staff
- Strong community support for the unit's continued operation
- Traveler-friendly and welcoming work environment for staff
Common complaints
- Patient dissatisfaction with hospital food services
In patients' words
"When I rang the bell for an attendant they responded quickly, not waiting 20 minutes for help. I can honestly say there wasn’t one nurse who didn’t show true caring, compassion and empathy."
— Letter to the Editor, Greenfield Recorder (2025)"Unit is very traveler friendly with an environment that is welcoming and kind. Schedule flexibility as well. Some staff nurses rent rooms to travelers which helps to integrate the team."
— Vivian Health (Staff Review, 2024)More clinics in Greenfield
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