Mount Sinai Doctors - Westchester
Primary Care • Greenburgh, NY
Ratings by platform
- Aggregated review data for Mount Sinai Doctors-Scarsdale: 4.6/5 (208)
What patients say
Patients praise
- Attentive, professional, and knowledgeable physicians
- Thorough and detailed explanations of medical conditions and treatments
- Clean and comfortable facilities
- Friendly and helpful front desk staff in many locations
- Efficient service for some patients with minimal wait times
Common complaints
- Long wait times for appointments and in the office
- Difficulty reaching doctors or administrative staff via phone
- Issues with follow-up communication regarding medications or test results
- Poor administrative or billing office experiences in some instances
In patients' words
"The staff was friendly and professional. Dr D'Sa was very attentive and understanding. She listened and addressed all my concerns. She got back to me the very next day with my lab results... There was practically no waiting time for the appointment and once there there was little wait also."
— LocalityBiz Review"I am not able to get a hold of my doctor or anyone in the office. I am routed to an answering service that send a message to the doctor and they'll call me when they feel like it. THIS IS 100% UNACCEPTABLE!"
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