Medical Group Westchester - NewYork-Presbyterian
Primary Care • Greenburgh, NY
Ratings by platform
- Birdeye (Bronxville Primary Care): 4.6/5 stars (27 reviews)
- Birdeye (Scarsdale Multi-Specialty): 4.7/5 stars (61 reviews)
- Birdeye (Mount Vernon): 4.1/5 stars (103 reviews)
- Birdeye (Hartsdale OBGYN): 2.7/5 stars (14 reviews)
What patients say
Patients praise
- Highly regarded physicians and medical care providers
- Clean facilities and reasonable wait times in some locations
- Supportive and informative clinical staff experiences
Common complaints
- Difficulty contacting the office or getting phone calls returned
- Administrative issues such as prescription refill delays and problems with medical documentation
- Mixed reports regarding front desk staff professionalism and responsiveness
In patients' words
"I would give the doctors here five stars and the front desk two stars. They make a situation escalate from bad to severe by not returning phone calls or forwarding your messages to your doctor."
— Birdeye (Mount Vernon) review"Horrible! Called 4x for a prescription and not a single call from the doctor, nor was the prescription ever called in. For a first time patient, it was the worst experience."
— Birdeye (Hartsdale OBGYN) review"Dr Flores and his staff are always great! Very helpful and pleasant to deal with!"
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